Privacy policy
We take your data protection seriously. We process personal data and therefore we have adopted this privacy policy, which informs you of how your personal data is processed.
CeramicSpeed are data controller for the data that we collect concerning you and we ensure that your personal data is processed in accordance with the legislation.
If you wish to contact us regarding our processing of personal data, you can do that by getting in touch with us via email at cycling@ceramicspeed.com or by phone +45 9740 2544.
CeramicSpeed A/S. Noergaardsvej 3, 7500 Holstebro. VAT: DK-31580277
Processing of personal data
Personal data is every kind of information which in some way can be assigned to you.
As a customer or lead the following personal data might be collected:
• Personal Information: Name, address, email, phone number, and payment details.
• Order Information: Purchase history and delivery addresses
Our legal basis is GDPR art. 6,1,b and we will process the data for at least 5 years or until we no longer have a contract with you.
Personal data about customers and leads is collected for the following purposes:
• Processing your purchase and supply our services
• Administration of your relation with us
• Customer support
• Adjusting our communication and marketing to you
• Customer acquisition
As a supplier or business partner the following personal data is collected: Business address, name, phone number, email. Our legal basis is GDPR art. 6,1,b and we will process the data for at least 5 years or until we no longer have a contract with you.
Personal data about suppliers and business partners is collected for the following purposes:
• Processing purchases/services
• Administration of your relation with us
• Adjusting our communication and marketing to you
When you visit our website you will be presented with a cookie banner where you can give your consent (GDPR art. 6, 1, a) for us to place cookies on your browser for functional, statistical and marketing purposes. You can read more about our use of cookies in our cookie declaration.
Normally we collect and process the following type of data: a unique ID and technical information about your computer, tablet or mobile phone, your IP-address, geographical location, as well as which pages you click (interests).
When you subscribe to our newsletter we will process information about your name and e-mail for the purpose of sending you newsletters. Our legal basis is GDPR art. 6,1, a, and we will process the data until you withdraw your consent.
When you make purchases in our webshop we will process the personal data we need to deliver the products you have purchased including your name, address, e-mail, phone number. We use the legal basis in GDPR art. 6,1, b, and we will process the data according to national bookkeeping laws (at least 5 years).
When you download and use our CeramicSpeed Bike App we will ask for your consent to send you marketing messages via e-mail and app notifications. The messages will contain special offers, competitions and news. Our legal basis is GDPR art. 6,1, a, and we will process the data until you withdraw your consent. For more information about how we process your personal data when you use our app, see the webshop and cookies section.
Pictures and videos
If we wish to publish images of you for marketing purposes, we will collect your consent to do so. (GDPR art. 6, 1, a). We use the material until you withdraw your consent or until we assess that it is no longer relevant for us to use it.
If you see that we have published pictures of you without your consent, it is because we assessed that you cannot reasonably feel exposed, exploited or violated, e.g. in connection with marketing or other commercial purposes. We use the legal basis in GDPR art.6, 1, f as we can publish pictures of you based on legitimate interest e.g. to show atmosphere pictures from an event etc. You can always contact us if you wish to have photos or videos of you removed.
Participation in competitions
When you participate in one of our competitions, we process information about your name, e-mail and nationality. We use the legal basis in GDPR art. 6,1, f, as we have a legitimate interest in being able to contact you if you are the winner of the competition. The information is deleted again when the competition has ended and the winners have received their prize.
When you participate in a competition, we also ask for your consent (GDPR art. 6,1, a) to be able to send you direct marketing. If you give your consent we will keep your name and e-mail. See the section about our newsletter above for further information.
When you enter a competition that are organized by one of our partners and give your consent for your data to be shared with the other partners of the competition, we will receive the information and contact you regarding our newsletter.
Recruitment policy
When receiving a job application and relevant appendices, the materiel will be read by the relevant manager with the purpose of answering and assessing the content in relation to a defined job. We will process any personal data that you add to your job application or CV. Our legal basis is GDPR art. 6, 1, f as we have a legitimate interest in assessing your application.
Job applications and CV’s are shared internally with relevant persons in the recruitment process and will not be disclosed to anyone outside the company.
Job applications and CV’s are saved until the right candidate is found and the recruitment process has been completed - then it will be deleted.
For unsolicited applications, the application and CV will be saved for a maximum of 6 months after which it will be deleted.
Consent
Any consents that you provide us with are voluntary, and you can withdraw it by contacting us at any time. Use the contact information above, if you want further information.
Passing on data
We use a number of third parties for storage and processing of data, including IT suppliers. They only process data on our behalf and may not use it for their own purposes. In relevant cases data is given to banks, shipping companies etc.
We will only pass on data such as name, email and so on for other purposes, if you give your consent.
We only make use of data processors in EU or in countries, which can protect data properly.
We use the following data processors outside of EU:
Microsoft Inc. in the US:
• LinkedIn: Terms can be found here.
Google Inc. in the US:
• Google Analytics. Terms can be found here.
• YouTube. Terms can be found here.
Meta Platforms Inc. in the US:
• Facebook. Terms can be found here.
• Instagram. Terms can be found here.
X in the US. Terms can be found here.
The Rocket Science Group, LLC in the US. Supplier of Mailchimp. Terms can be found here.
Klaviyo Inc. in the US. Terms can be found here.
When we use suppliers in countries outside the EU, we basically use the EU Commission's standard contracts (SCC) as a legal transfer basis, with supplementary measures or suppliers that are certified after the Data Privacy Framework. This ensures the necessary guarantees for the protection of your information.
Your rights
At any time, you have the right to be informed of what data we process concerning you, from where we have collected it and what we use it for. You may also be informed about how long we store your data, and who receives data concerning you, to that extent that we pass on data in Denmark and to foreign countries.
If you request, we can inform you about what data we process concerning you. The access might be limited with respect to privacy protection, business secrets and immaterial rights.
You can make use of your rights by contacting us. You can find our contact information at the top.
If you think that the personal data we process concerning you is imprecise, you have the right to have it corrected. In that case you must contact us and inform us what the imprecision is and how it can be corrected.
In some cases, we will have an obligation to delete your personal data. This is for instance the case if you withdraw your consent. If you think that your data is no longer necessary to the purpose we collected it for, you can request it to be deleted. You can also contact us if you believe that your data is processed in contravention of the law or other legal obligations.
You can also lodge a complaint with a supervisory authority.
When you contact us with a request to have your personal data corrected or deleted, we examine whether the requirements are fulfilled, and if that is the case, we make the changes or delete as soon as possible.
You have the right to object to the processing of your personal data. You can also object to the processing of our passing of your data for marketing purposes. You can make use of the contact information at the top to object. If your objection is justified, we make sure to stop the processing of your personal data.
You can make use of data portability if you want your data transferred to another data controller or data processor.
On our own initiative, we delete your personal data, when it is no longer needed for the purpose we collected it for.
This website is owned by CeramicSpeed A/S VAT: DK-31580277, Nørgårdsvej 3, 7500 – Holstebro, Denmark.