CeramicSpeed is a leading high-end brand in the cycling industry. We have a strong brand and are continuously working to improve and strengthen our presence among cycling enthusiasts all over the world. We are now looking for an Account Manager to reinforce our Colorado-based office and to develop new and existing accounts by providing industry-leading customer service.
The position
As an Account Manager, we expect you to work as a hybrid inside/outside sales representative. You will report to the Head of Sales and be responsible for driving profitable sales growth in an assigned account base/territory. This includes territories both with and without external sales representation.
You will develop new and existing accounts by providing industry-leading customer service, becoming a trusted resource for our customers and being their overall product/technical subject matter expert.
Your responsibilities will include:
- Work with Head of Sales to co-develop annual forecasts and creating seasonal sales plans.
- Monitoring execution of all client-related projects to ensure timely delivery.
- Monitoring sales data & performance information and making recommendations to management.
- Contacting dealers via phone, email and in person to sell products and product education.
- Working with sales reps and dealers on programs and brand growth opportunities.
- Providing reports on dealer feedback & sales performance to management.
- Participating in marketing activities including trade shows, cycling events dealer events and other lead generating tasks.
- Up to 50% travel, including some weekends.
- Occasional order processing and customer service when team members are out of office.
The Americas office is an autonomous team that works collaboratively with our parent company in Denmark; consistently coordinating and aligning with each other as well as our Danish colleagues to make sure no synergies are lost.
To be successful in this position, it is important that you are open and curious to seek out and collaborate to find solutions. You have the ability to work independently in a team-based, diverse, and fast-paced environment. You possess integrity and a winning mentality, as well as the ability to balance sales with customer satisfaction and to balance technical jargon with common terms for end users and wholesale partners.
In addition, excellent communication, interpersonal, time management and prioritization skills are essential.
Your background
We expect that you have the following experience and/or skills:
- Bachelor’s degree or equivalent business experience
- Sales and customer service experience and skills
- Strategic planning and negotiation skills desired
- Cycling industry experience highly desired
- Experience managing sales or channel relationships a plus
- Experience managing a sales or customer service team a plus
We offer
We are the American division of a Danish company with a unique brand and high ambitions. You will be working together with competent and passionate colleagues, in an informal organization. The working place is 100% smoke free.
The annual base salary range for this position is $65,000 - $75,000/year.
Benefits include:
- 5 weeks paid time off
- Medical, dental and vision insurance
- 401k with 5% company match
- Supplemental life insurance
- Long-term disability
- Exercise within work hours
- Danish lunch and fruit scheme
The position is in Niwot (Boulder), Colorado.
How to apply
Please send your application and resume or CV by mail to
job-accountmanager@ceramicspeed.com with the subject line "Account Manager" and indicate where you have seen the job.
Application deadline is as soon as possible
We will conduct interviews continuously, and the position will be filled as soon as we have found the right candidate.
If you have any questions regarding the position, you are welcome to contact Shauna Sadow at srs@ceramicspeed.com.
About CeramicSpeed
Founded in 2004, CeramicSpeed is now one of the world's leading manufacturers of ceramic bearing products for the bicycle industry and industrial applications. We have more than 20 years of experience in developing bearings with extremely low friction and unrivalled durability. All our products are handmade in Denmark.
We are leaders in our field and have a business model that makes our product range, quality and customer service unique in the market.
For more information visit: www.ceramicspeed.com
CeramicSpeed is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.